SHIPPING and PAYMENT INFORMATION
So you'd like to place an order but you're wondering how the heck you're going to get the stuff and how you're going to pay for it. Hey, it's no problem! We will work something out!
ABOUT SHIPPING
We will ship an order pretty much anywhere. Special requests will always be considered. Would you like to give a gift to a friend or relative that lives across the country? We can do that! Having trouble finding what you need in your local tack stores but live 3 provinces away? No problem! We can do that too! Let us know what's on your mind and we'll see if we can help you out.
SHIPPING & HANDLING -- We personally hate paying shipping and handling charges for things we order but we also realize it is a necessary evil. Within Canada, we generally ship by Canada Post Express so that the package can be tracked. If you require your package to be shipped, please email your complete address, including postal code, with your order.
Shipping costs depend on the size and weight of the package. Here are some standard shipping charges which would be for 1, maybe 2 items. Additional items may increase the cost.
Within Ontario: $18.00 + $3 fuel surcharge the post office is charging
Other Provinces in Canada: $22.00 + $3 fuel surcharge the post office is charging
United States: $25.00 + $3 fuel surcharge the post office is charging
Overseas: $70.00+
When shipping outside of Canada, all duties or other charges due to crossing the boarder will be the customer's responsibility.
SHIPPING TIMES -- All items are made just for you at the time of your order. Shipping times vary due to such things as how complex your order is, how many pieces are ordered, and how many orders are ahead of yours. Usually our lead time for regular items (non-braided items), is about 4-5 weeks. Braided items take about 5-6 weeks. We will then check everything over to be sure it is exactly as it was ordered and let you know that it has arrived. (In the unlikely event that something isn't quite right, we will let you know that too.)
A note about picking up orders.
Unfortunately, due to circumstances beyond my control, I am no longer able to offer orders for pick up.
Please don't make it awkward by asking. The answer will be 'no'. And, yes, you're right, it doesn't make sense. I could get into all the reasons why I don't meet people to pick up orders anymore, but let's just say a bunch of bad apples, spoiled it for everyone else.
PAYMENT OPTIONS
~ All prices are shown in Canadian funds.
~ Orders are to be paid when the order is confirmed.
~ Shipping and Handling charges, if required, are to be paid when the order is confirmed.
PREFERRED PAYMENT METHODS:
for Canadian customers: Email money transfer (EFT) is preferred.
for customers outside of Canada: PayPal seems to work best as the exchange rate is automatically calculated at the current rate.
IF YOU'D LIKE TO PAY WITH A CREDIT CARD:
***Please do NOT send your credit card number in the order or an email.***
~ We can only accept credit card payments through PayPal.
~ The only way we can accept payment by credit card is through PayPal.
~ If you want to pay with your Visa or MasterCard, we'll send a PayPal invoice to you as that is the only way we can accept payment by credit card.
Not sure how else to say it.
**Please note: You do not need to have a PayPal account now-a-days to pay a PayPal invoice.**
ABOUT SHIPPING
We will ship an order pretty much anywhere. Special requests will always be considered. Would you like to give a gift to a friend or relative that lives across the country? We can do that! Having trouble finding what you need in your local tack stores but live 3 provinces away? No problem! We can do that too! Let us know what's on your mind and we'll see if we can help you out.
SHIPPING & HANDLING -- We personally hate paying shipping and handling charges for things we order but we also realize it is a necessary evil. Within Canada, we generally ship by Canada Post Express so that the package can be tracked. If you require your package to be shipped, please email your complete address, including postal code, with your order.
Shipping costs depend on the size and weight of the package. Here are some standard shipping charges which would be for 1, maybe 2 items. Additional items may increase the cost.
Within Ontario: $18.00 + $3 fuel surcharge the post office is charging
Other Provinces in Canada: $22.00 + $3 fuel surcharge the post office is charging
United States: $25.00 + $3 fuel surcharge the post office is charging
Overseas: $70.00+
When shipping outside of Canada, all duties or other charges due to crossing the boarder will be the customer's responsibility.
SHIPPING TIMES -- All items are made just for you at the time of your order. Shipping times vary due to such things as how complex your order is, how many pieces are ordered, and how many orders are ahead of yours. Usually our lead time for regular items (non-braided items), is about 4-5 weeks. Braided items take about 5-6 weeks. We will then check everything over to be sure it is exactly as it was ordered and let you know that it has arrived. (In the unlikely event that something isn't quite right, we will let you know that too.)
A note about picking up orders.
Unfortunately, due to circumstances beyond my control, I am no longer able to offer orders for pick up.
Please don't make it awkward by asking. The answer will be 'no'. And, yes, you're right, it doesn't make sense. I could get into all the reasons why I don't meet people to pick up orders anymore, but let's just say a bunch of bad apples, spoiled it for everyone else.
PAYMENT OPTIONS
~ All prices are shown in Canadian funds.
~ Orders are to be paid when the order is confirmed.
~ Shipping and Handling charges, if required, are to be paid when the order is confirmed.
PREFERRED PAYMENT METHODS:
for Canadian customers: Email money transfer (EFT) is preferred.
for customers outside of Canada: PayPal seems to work best as the exchange rate is automatically calculated at the current rate.
IF YOU'D LIKE TO PAY WITH A CREDIT CARD:
***Please do NOT send your credit card number in the order or an email.***
~ We can only accept credit card payments through PayPal.
~ The only way we can accept payment by credit card is through PayPal.
~ If you want to pay with your Visa or MasterCard, we'll send a PayPal invoice to you as that is the only way we can accept payment by credit card.
Not sure how else to say it.
**Please note: You do not need to have a PayPal account now-a-days to pay a PayPal invoice.**
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ROPE HORSE TACK
email: [email protected]
Find us on Facebook: www.facebook.com/RopeHorseTack
ROPE HORSE TACK
email: [email protected]
Find us on Facebook: www.facebook.com/RopeHorseTack